Please ensure you read and fully understand the Booking Terms and Conditions below. If anything is unclear, please contact us so we can explain in further detail to avoid any misunderstanding.

Bookings are subject to the following Terms and Conditions.

A contract between the Guests and the Owner will come into existence when a deposit payment is received to secure the stay and a booking confirmation is issued showing the confirmed holiday dates. The contract binds you and all members of your party. It is your responsibility to ensure that all members of your party accept the terms of the contract set out in these Terms & Conditions of Booking. Failure to disclose all relevant information or comply with these terms may lead to the termination of the contract & loss of the booking.

A non-refundable £200 deposit (per week booked) of the holiday cost is payable at the time of booking. Bookings made less than eight weeks before your arrival date must be paid in full, plus the £50 refundable damage deposit.

The balance must be paid no later than eight weeks before the commencement of your holiday. If the balance is not received by the due date, then your holiday will be treated as a cancellation and the client will remain liable to pay the balance of the rent.

All cancellations must be notified in writing. The cancellation date will be defined as the date upon which we receive the notice of cancellation. If you cancel your holiday more than 8 weeks before it is due to start, then your deposit will be forfeit. If you cancel less than 8 weeks before the holiday, then the full balance remains due and is not refundable. No refunds will be made for late arrivals (eg – flight/ferry delays) or for early departures.

We strongly advise that you take out comprehensive travel insurance to cover cancellations. If you choose not to, then you accept responsibility for any loss that you may incur due to your cancellation.

Your booking will not be cancelled by the owner except in exceptional circumstances beyond our control. Notification will be given of the cancellation as soon as possible and we will promptly refund all payments made for your holiday. Our liability for cancellation will be limited to payments made to us.

No parties or events – the maximum number of persons using the accommodation at any time must not exceed 4 and only those listed on the Booking Form can occupy the property. We reserve the right to terminate the booking without notice and without refund in case of a breach of this condition.

Bookings cannot be accepted from persons under eighteen years of age.

The owner reserves the right to refuse a booking without giving any reason.

We reserve the right to enter the property at any time to undertake essential/urgent maintenance or for inspection purposes.

Access to the Cottage is at 3.00pm unless otherwise agreed and guests are required to vacate by 10.00am on the day of departure. This allows the accommodation to be thoroughly cleaned and prepared for incoming guests.

Vaping or smoking anywhere inside the premises is not permitted. This must be strictly adhered to and any damage or extra cleaning caused by smoking will be at the expense of you.

Pet Rules:

Most dogs are welcome at Plas Hafod Cottage with a maximum of two dogs per booking. Some breeds of dogs, including those listed in the Dangerous Dog Act 1991, are not allowed. Dogs are not permitted in Bryn Bugeiliaid Bach.

1. Only the specified number of pets on the Booking Form are allowed
2. Pets are not to be left unaccompanied at the Cottage at any time
3. Pets are not allowed onto the furniture, especially sofas and beds. If there are excessive dog hairs on the bedding after your departure which incurs any additional cleaning/washing or replacing a deduction will be taken from the security deposit paid.
4. Guests are responsible for cleaning up after their pets.
5. Any dog faeces in the garden should be collected and deposited (in appropriate dog bags) in the bin provided in the shed. Dog bags have been provided and can be found under the sink cupboard.

Damage deposit – In making a booking you accept responsibility for any theft, breakage or damage caused by you, your pets or any member of your party and agree to indemnify us in full for any loss that we may incur as a result. A security deposit of £50 is required and will be returned within 5 days of the end of your holiday, less the cost of damage/breakages.

Damages and breakages – please treat the facilities & accommodation with due care so that other guests may continue to enjoy them. If you notice something is missing or damaged please let us know immediately so that we can take the appropriate action. If there has been any damage or breakages during your stay, we would be grateful if you could report them promptly, especially before check-out. The accommodation will be inspected at the end of the holiday and you may be charged for any loss or damage.

Please lock the doors and close the windows/leave on latch when you leave the property unoccupied.

Please make sure you switch off lights, heating, or any electrical appliances when you go out – we’re an eco-friendly holiday home.

Please don’t take any bath towels with you to the beach.

The owner reserves the right to make a charge to cover additional cleaning costs if the client leaves the property in an unacceptable condition.

Please note that if the keys issued are not returned at the end of your stay, then the cost of replacement will be charged to you.

The client may in no circumstance re-let or sublet the property, even free of charge.

The owner shall not be liable for any temporary defect or malfunction of any equipment, machinery or appliance in the building.

No compensation will be given for any temporary outage of electricity, water, internet connection or television service.

The owners are not responsible for the loss of any personal belongings or valuables of the guest.

Guests are responsible for the safety and security of their children at all times. Never leave children without adult supervision.

Please park your vehicles in the designated parking space at the side of the Cottage.

Candles are not allowed inside the house.

Check-out is at 10.00am promptly on departure day. It is expected bins to be emptied and placed in the shed at the side of the Cottage. Dirty dishes etc should not be left in sink and all bedding/towels should be deposited in the washing basket.

Recycling :

Please recycle responsibly – Blue Boxes have been provided in the shed.

Recyclable materials are :

• GLASS (bottles and jars) 
• TINS (food and drink cans, foil, aerosol cans) 
• PLASTIC (bottles, pots, tubs and trays, fruit juice and soup cartons) No plastic bags.
• CARDBOARD + PAPER.
• Brown Bins – Any type of food waste except for liquids/oils

Any problem or complaint which the client may have concerning their holiday must be immediately reported directly to us and we will endeavour to put matters right. Any complaints not reported to us at the time and only reported after the client has returned from holiday will not be considered by the proprietor.

We reserve the right to make reasonable amendments or additions to these terms and conditions without notice.

This property is privately owned and is our home. We expect all guests to enjoy the facilities and treat the property with the same respect that they would with their own house.

By placing a booking you are accepting the Terms and Conditions set out above.

Breach of these Terms & Conditions may necessitate you leaving the accommodation without a refund. Upon receipt of the final balance for your holiday we will send confirmation of payment, provide contact and key details and directions to the Cottage

We do not accept any responsibility for loss, injury or accident whether personal or otherwise suffered by you whilst staying at the Cottage and recommend that you take out suitable and appropriate insurance before travelling.